Privacy Policy

We are committed to protecting your privacy when you use our online platform for handmade clothes. This policy explains how we collect, use, and safeguard your personal information in compliance with GDPR and applicable Australian privacy laws.

Information We Collect

We collect personal data that you provide directly when placing orders or contacting us, including:

• Full name and shipping address
• Email address and phone number for order correspondence
• Payment information securely processed by third-party providers

How We Use Your Information

Your personal data is used to:

• Process and fulfill your orders of handmade clothes
• Communicate order status and respond to inquiries
• Improve our products and customer service experience
• Comply with legal obligations

Cookies and Tracking

Our site uses cookies and similar technologies to enhance user experience and analyse site performance. You can manage cookie preferences through your browser settings.

Data Sharing and Security

We do not sell your personal information. Data may be shared with trusted service providers who assist with payment processing, shipping, and website hosting, under strict confidentiality agreements. We implement appropriate technical and organizational measures to protect your data from unauthorized access or disclosure.

Your Rights

You have rights under data protection laws, including the right to access, correct, or delete your personal data. To exercise these rights or for any privacy-related concerns, please contact us at:

Retention of Data

We retain your personal information only as long as necessary to fulfill orders, provide services, comply with legal obligations, and resolve disputes.

Updates to This Policy

We may update this privacy policy periodically to reflect changes in legal requirements or our business practices. We encourage you to review this policy regularly.

Thank you for trusting our handmade clothes online shop with your personal data.